In a ruling delivered on 3 July 2025, the Danish High Court ruled in favor of a major airline, overturning a lower court’s decision in a dispute over a passenger refund claim brought by a claim management company (CMC). The Court confirmed that the airline had discharged its payment obligation by refunding the amount to the same payment card used for the original booking. The case originated when passengers cancelled their trip and requested a refund. The airline processed th

A recent High Court ruling on March 3, 2025, has reinforced existing legal precedent regarding airline liability for delays caused by Air Traffic Control (ATC) slot restrictions. The court ruled in favor of the airline, finding that delays resulting from ATC-imposed slot limitations qualify as extraordinary circumstances, even when they cause knock-on delays in subsequent flights. Key Aspects of the Decision The case revolved around whether the airline was liable to compensat

In a decision dated December 13, 2024, the Eastern High Court (Østre Landsret) overturned the District Court's (Byretten) ruling, concluding that delays caused by air traffic control (ATC) slot restrictions qualify as "extraordinary circumstances" and that these restrictions were not imposed by the airline itself. This case represents an important clarification in aviation law regarding the interpretation of EU Regulation 261/2004 on passenger rights. District Court Ruling an